Becoming Part of this Team

Why Ibis?

High-performance teams depend on a shared mission, vision, and values to align their personal interests, harness their collective expertise, and focus their individual efforts. They establish clear roles and responsibilities, plus a framework for making decisions and resolving conflicts. Most importantly, they commit to an environment of trust.

Awards

  • America's Healthiest Club 
  • Platinum Club of America
  • Distinguished Emerald Club
  • Community of Excellence Awards for 2012 & 2013
  • Civic Volunteerism & Advocacy Award 2010
  • Recipient of a 2009 Award of Distinction and Seven Distinguished Club Awards from Boardroom Magazine

Your Voice is Heard

  • Award and recognition programs
  • Employee appreciation events
  • Communication programs
  • Employee incentives
  • Suggestion programs
  • Safety & professional development
  • We go the extra mile for our members not because they expect it, but because dedication to customer service means doing.... Whatever It Takes!

Ibis Common Purpose

“Whatever it Takes to Deliver the Ibis Experience”

CORE4

I – Integrity
B – Belonging
I – Innovation
S – Shared Vision

Ibis Service Principles

  1. Foundation of Our Service
  2. Member Focus
  3. Three Steps of Service
  4. Operational Excellence
  5. Safety First
  6. Communication
  7. Workplace Pride
  8. Lateral Service
  9. Empowerment
  10. Personalized Service
  11. Smile
  12. Complete Satisfaction
  13. Cleanliness
  14. Name Recognition
  15. Be an Ambassador
  16. Be an Escort
  17. Telephone Etiquette
  18. Personal Appearance
  19. Protecting the Assets
  20. Attitude of Gratitude